Empowering communities
We recognise that creating long-term value for the communities with whom we work is essential. One of the key ways in which we do this is through our investment in long-term, actively managed programmes that empower people and increase their access to opportunity: and we want to make sure that we are making a contribution in the areas that matter.

We've listened to our stakeholders and analysed our impacts. As a result we've identified three development areas where we can have a positive impact.
Creating change by raising awareness
Our Plan W programme aims to empower women to play a greater role in the economy – and to succeed, it has to change the way people think.
Measuring our progress
We measure our progress in these three development areas against the following positive impacts:
- improving access to clean water and improving access to sanitation
- promoting gender equality and empowering women/girls
- promoting inclusive, sustainable growth
- promoting skills employability and life-long learning
- reducing poverty
- promoting better health and wellbeing
- promoting a balanced lifestyle
Our sustainability and responsibility targets for 2020 reflect our commitment and ambition to build thriving communities. Our Annual Report and Sustainability responsibility performance addendum provide more information on how we're doing against our targets.
A flexible approach
We know that the challenges faced by our communities will vary, given our global footprint. So we’ve developed a strategy that allows our businesses to work with their local communities and partners on elements of any or all of our three development areas, according to which are considered most material locally.
Supporting local interests
We also contribute to local charitable causes and disaster relief, particularly in regions where employees and operations are directly affected.